Maximizing ROI: How to Share Your News Release on Twitter

February 29, 2016

By Jahana E. Martin, Newsroom Supervisor, Atlanta

A survey recently found that nearly six of 10 Twitter users use the social networking site to keep up with breaking news. The use of Twitter as a news source increased from 55% to 67% for users under 36, and from 47% to 59% for users over 35.

Are you tweeting your press release? If not, you are missing a great opportunity to expand your reach and brand. After all, your Twitter followers are following you because they want to learn more about your business.  This is the perfect audience to activate by sharing your news.

If you are tweeting your press release, then consider the following questions: Are you tweeting at the right time? Are you including multimedia in your tweet to increase visibility and shares? How did you craft the Twitter version of your news release headline? Did you use hashtags? How many? How did you choose your hashtags? If you haven’t asked yourself these questions, then now is a good time to start working on your strategy to use Twitter to amplify your next press release.

Here are four ideas to get you started.

  1. Your News Release Headline: Make it Twitter-Friendly

Your press release headline may be amazing for the newswire, but chances are you will need to make some modifications for it to rock on Twitter.

Write several tweets
Twitter is a real time, news distribution service. You will need to share your news many times to ensure broadest reach.  News releases and subsequent news coverage should be shared as many as 15 times or more to activate your entire audience.

Make your news release tweet interesting
This is a fantastic opportunity to speak directly to your company’s end user. Use your Twitter headline to highlight key points directly of interest to each of your various audiences.

Make it shareable.
Help your followers retweet easier and faster by leaving them enough space to promote your brand.

Twitter allows you 140 characters, but you want people to share your tweet. Consider crafting 96 character tweets to be able to include links (22 characters, regardless of length of link) and multimedia (also 22 characters)

Testing. Testing.
You have an idea about the length, but now what about choosing that headline? Sometimes it can take a little practice and you may have to do some testing.

Buffer outlines the A/B experiment where you write and tweet two different headlines at least one hour apart. Then you compare the data and responses and choose which headline performed best.

Optimize.
Some keywords garner more attention than others, and you should use popular keywords that are relevant to your news. If you want to do a bit of competitive analysis and Twitter research, check out what keywords your competitors or industry influencers are using by taking a peek at their Twitter feed. Is there a recurring keyword that you see appearing in retweets? Try it.

There are many resources available to help you find the most popular words to use in your Tweets and headlines. You can find extensive analytics to boost your SEO and a good place to start is Twitter.

 Call to action:  Just ask.
Assert yourself and ask for what you want. cta tweet

  • ASK for a download. Promoted Tweets in timelines that explicitly ask people to
    download material accompanied by a link increase URL clicks by an average of 13
    percent.*
  • ASK for a retweet. Promoted Tweets in timelines with an ask to retweet increased Retweets by an average of 311 percent.*
  • ASK for a follow. Promoted Tweets in timelines that asked for a follow increased follows by an average of 258 percent.*
  • ASK for a reply. Promoted Tweets in timelines that highlight an ask to reply increased replies by an average of 334 percent.*
    *Tweet tips: Most effective calls to action on Twitter

2. What time is good for you?
There are a myriad of studies analyzing the best times to post on social media. First, you must identify your demographic so you can choose the best time to reach it. You can be as broad or as specific as necessary. For example:b2btwitter.JPG

  • Are you reaching businesses or consumers?
  • What is the age of your audience?
  • Are they parents? Are they teenagers?
  • Where do they live – what time zone?
  • Do they work a 9-5? Do they commute to work?
  • What is their average income?

Neil Patel’s study distinguishes peak times between Business-to-Business (B2B) and
Business-to-Consumer (B2C):

  • B2B: Weekdays provide 14% more engagement than weekends.
  • B2C: Engagements and Click-through Rates (CTRs) are highest on weekends and Wednesdays.

In general, Patel says the best time of the day to tweet is 5 p.m. The peak times for CTRs are 12 p.m. and 6 p.m. SurePayroll  highlights the best, peak and worst times to tweet:

  • Best times to tweet:   Mondays – Thursdays from 1-3 p.m.
  • Peak times to tweet:   Mondays – Thursdays from 9 a.m – 3 p.m.
  • Worst times to tweet: Every day after 8 p.m. and Fridays after 3 p.m.

Their advice? Schedule tweets for lunchtime when audiences have time to consume your news.

Considering these factors will help you choose the best time to reach your followers and potential followers.

3. Use Your [Multimedia] Assets
3 times as muchMultimedia in tweets have been shown to increase engagement rates by 3-4x over messages without multimedia. Include multimedia in every tweet to increase reach, actions and overall ROI.

To do this, after you compose your tweet, click Add Photo. Your thumbnail image or filename will appear as an attachment. This is a real chance to maximize on the opportunity to include an image because you can add up to four pictures.

To add video, follow the same steps and then select the 30-second clip you want to emphasize in your tweet.

Ideas for good Twitter images
Hootsuite gives great examples of Twitter images that get shared. Here is a short summary of their tips:

  • Use text/graphic combination. Your words are limited in your Tweet, but you can include more text within your picture. You may gain an extra few seconds of additional engagement because readers may stop to actually read the text within your image.
  • BizWireTV Gif 4Use gifs. Although gifs will not play automatically on Twitter, people are still curious about the video, which earns you a few extra seconds from your audience.
  • Use video. Twitter now allows you to upload videos with your Tweets. Select the 30 seconds you want to feature, and let the reader watch your news.
  • Use images that work. Humorous memes, food and cute animals are popular. Twitter users love to share news that delights them. Surprise them by using humor to get your point across.
  • Follow your followers. If there are images that your followers consistently share, you should get onboard. Post the types of images that your followers like to share.

Your best photos
Keep in mind Twitter’s photo specifications:

File size:  Photos can be up to 5MB; animated GIFs can be up to 3MB (Your file will be automatically scaled for display in your expanded Tweet and user gallery.)
File type:  GIFs, JPEGs and PNGs are accepted; BMPs and TIFFs are not.

Tip: To achieve even greater visibility, you can make your image tweetable. There is a good set of instructions here.

4. Hashtags: Do Your Research
Why should you add hashtags to your Tweets?

Think of a hashtag like a label or filter for your topic. The goal is for as many people as possible who are interested in that topic to see your tweet and hopefully share your news. Reporters frequently use hashtags to view the entire discussion on a particular topic, a great way to see what consumer sentiment is before crafting coverage pieces. To exponentially expand the reach of your communication, you should be using hashtags with almost every tweet.

US trendsThere are plenty of tools you can use to research, analyze and manage hashtags, but the easiest way to see what’s popular is free! Start with Twitter and look at “Trends” and “Moments.”  Those topics are insanely popular at the moment, so if you see something that is relevant to your news, use the hashtag to expand your reach.

If trending hashtags are not relevant, is your news about a particular theme? If so, add them in to allow reporters and interested parties to not only see your news, but understand the larger impact and context.

Are you:

  • Presenting at a tradeshow or conference? They probably have their own hashtag, find it and add it to your news to ensure broadest reach. #CES2016 #BWCHAT #MWC16
  • Targeting holiday consumers? Try #BacktoSchool #Halloween #TrickorTreat #Thanksgiving2015
  • Discussing current events? #Benghazi #ACA #GOPdebate

Congratulations!
By following the above steps, you are increasing the visibility and impact of your news release. You are now armed with tools to increase your ROI by posting your news release on Twitter.   Do you have any tips for increased engagement on Twitter? Share them in the comments below, we would love to hear them!

And click here to share this blog post with your Twitter followers: http://ctt.ec/KZ2w5

 

 


Why Do PR Pros Distribute Their News Releases over Business Wire?

December 15, 2015

By Serena Ehrlich, Director of Social/Evolving Media, Business Wire

Earlier this year, Business Wire attended the 2015 International PRSA Conference. This event hosted thousands of communication pros from around the world for 3 days of discussing PR strategies and tactics and 3 nights of fun, food and, of course, networking.

This year, our team asked several attendees what newswire they used, and why. After all, we know the role we play in increasing the visibility and access to company news stories, but do leading PR pros know?

The answer is yes!!  So who do Allison Ilg, Ilg Communications and Tracy Schario, APR, The Optical Society, rely on to distribute their news releases? Business Wire. Why? Watch the video to find out:

Business Wire can increase the visibility of any good news program. Want to learn more about us? Send us a note today and let’s discuss how our newswire services can help you meet, and exceed your communication goals.

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Corporate strategy, content and philanthropy top discussions at the World Business Forum

December 2, 2015

By Zach Wallens, Specialist, Global Disclosure & Financial Reporting Services

Whether you’re an account executive at a boutique PR firm or a senior investor relations officer (IRO) for a Fortune 500 company, storytelling is likely among your most fundamental job functions. All companies, regardless of their industry, have long communicated stories to customers, investors, internal stakeholders and media. As we adopt various digital technologies, the platforms on which these narratives are consumed continues to change. To thrive in this evolving environment, we can often learn from those who are truly innovators –business leaders, entertainers or, sometimes, people whose profession falls somewhere in between.Panel-7-Herminia-IbarraEarlier this month I had the opportunity to attend the World Business Forum in New York, where, for two days, thousands of executives from around the globe gathered to absorb knowledge from some of the world’s most renowned innovators. With a lineup of speakers that included Herminia Ibarram the Cora Chaired Professor of Leadership and Learning, and Professor of Organizational Behavior at INSEAD, Carolyn Everson, Facebook’s Vice President, Global Marketing Solutions, Virgin Group founder Richard Branson and award-winning actor Kevin Spacey, the conference certainly provided the audience with thought-provoking business ideas, stories and laughs. The theme of this year’s conference was storytelling – specifically, how and why companies should disseminate their unique, compelling stories.

The event hosted by World of Business Ideas (WOBI), and its speakers lectured about wide-ranging topics, and some, in particular, are of definite interest to Business Wire clients. Here are the top business trends and strategies discussed during the conference:

  1. Brands must communicate their stories using several platforms and multimedia is no longer optional

Twitter. Facebook. Instagram. news releases. blogs, email campaigns. In today’s business world, nearly all PR and marketing professionals are familiar with these storytelling channels. However, there is a distinct difference between distributing content via various platforms, and having high audience engagement. According to Facebook’s Carolyn Everson, successful brands don’t just tell their stories, they show them to consumers.Panel-9-Carolyn-Everson“Billions of photos are shared and uploaded, now we’re seeing an explosion of video. Eight billion video views a day on Facebook alone. Every time we estimate video growth, we under estimate it,” Everson said. “Brands love to tell their stories through sight, sound and motion.”

Because mobile devices and apps are such an integral part of consumers’ lives and purchasing decisions, companies must also consider how they can integrate these platforms with their core products, Everson said, noting that Facebook now adheres to a “mobile first” philosophy.

Kevin Spacey echoed many of Everson’s points, particularly her message about businesses needing to convey their stories using new platforms. He also stated producing the best content is still the most important.Panel-13-Kevin-Spacey

“What is it that really elevates these companies to be able to hover above the competition? I tell you, it is the story they are able to communicate, and when we tell better stories, our businesses have a better chance to provide a memorable experience and achieve success,” said Spacey, an Academy Award winner and star of Netflix’s first original show, House of Cards.

“The good news is,” Spacey continued, “with the emergence of new tools and new technology, I think there has actually never been a better moment to make vivid stories that stand out from the crowd.

“The storytellers who thrive are the ones who understand how to use these platforms to elevate their stories.”

Storytelling and content creation were two of the major topics throughout the conference, but other presenters, each from a different industry, spoke more about developing a corporate culture, collaboration and philanthropy.

  1. To build a successful, innovative company, it’s imperative that executives invest in their employees and promote a collaborative work environment.

Mark Bertolini, CEO of Aetna, stated that for organizations to achieve sustainable success, companies must invest in their employees, through salary raises, wellness programs and affordable health benefits.Panel-11-Mark-BertoliniAccording to Bertolini, human capital is a company’s scarcest resource, and the ability to maintain engaged, front-line employees is vital to success within any industry. This sentiment was reiterated by Walter Isaacson, who has written biographies of Steve Jobs, Benjamin Franklin and Albert Einstein. Jobs, Isaacson said, once told him that the team at Apple was the most important product he ever built.

Isaacson further discussed the lessons he gained writing about the world’s most celebrated innovators, and he centered on the necessity for leaders to encourage collaboration among employees. “Innovation relies on collaboration,” he said. “It takes teams of people, rubbing up against each other, to make true imagination into real innovation.”Panel-12-Walter-Isaacson (1)Several of the speakers, including Richard Branson, said that successful business leaders hire employees who are better than themselves. The Virgin Group founder also wasn’t shy about his hatred of ties, his belief that employees’ dressing comfortably spurs creativity, and that Virgin’s corporate culture is an important part of its achievements.

“All a company is, is a group of people,” Branson said. “What sets Virgin Atlantic off against British Airways is the people on the plane, it’s their attitude. So we try to find leaders from other companies who genuinely love people.”

  1. To meet climate change and global development goals, the business community must get more involved.

Branson and Everson each spoke extensively about the philanthropic endeavors of Virgin and Facebook, respectively. The business community, Branson said, has made significant progress in its aim to curtail climate change and develop impoverished countries, but much more is still required.Panel-10-Sir-Richard-Bronson“If business people can join with politicians and social workers and adopt programs, and we’ll have enormous fun overcoming those problems, I really do think we can overcome most of the problems of this world so that our children and grandchildren can have as wonderful life as we’ve all had,” he said.

Everson cited Facebook’s internet.org, an initiative to provide internet access to the more than four billion people without it. Solving this problem, she said, would advance education, healthcare and business in developing nations.

“We believe connectivity is also a human right,” Everson said. “Because we can’t leave four billion people behind as we all continue to have access to information at our fingertips.”

You can see why Business Wire was thrilled to be a media sponsor for this event. These business tips and strategies were the main takeaways from the World Business Forum. Most interesting was that even with speakers from highly different industries and backgrounds, many shared similar opinions regarding the importance of storytelling and of embracing new content platforms. This advice holds especially true for PR and IR professionals, who must regularly communicate their companies’ stories, in press releases, videos and/or social posts. Brands are constantly telling stories to a wide array of audiences, and as the event’s speakers stressed, multimedia distributed over multiple platforms is essential for an effective communications strategy.

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Note:  Scribed images courtesy of @LudicCreatives. To learn more about visual scribing, rich pictures and infographics, visit their website at www.ludiccreatives.com.


The One Thing Journalism School Didn’t Teach You: Newswires 101

November 30, 2015

By Jean-Adrien Delicano – Media Relations Specialist, Canada

I am a recent graduate of Carleton University’s School of Journalism and

Carleton University

Carleton University

there are many things about my education I enjoyed. I liked the fact we were taught the general workings of the media industry and I appreciated networking with industry professionals and spending time with classmates who would soon become full-time journalists themselves. The attentive, engaged community is what made journalism school worth it and I wouldn’t trade a second of the experience.

That said, there was one important piece of the journalism puzzle that was hardly talked about during my education: Commercial Newswires. With the advent of social media and easily accessible news, newswires can be seen as the more traditional method of sharing news. This clearly isn’t the case. In addition to being a reliable vehicle for business news, newswires continue to be valuable for accurate and timely journalism. Here are a few reasons why Newswires 101 should be taught in every journalism school.

Newswires can start or complete news stories

As a journalism school graduate, I always needed to find original, but captivating story ideas. To meet this goal, it certainly would have been useful if my professors had placed more emphasis on the subject of newswires. Newswires are filled with breaking story ideas!

Taylor Barrett

Taylor Barrett

Taylor Barrett is a current journalism student at my alma mater and is currently the Web Editor for the university’s campus newspaper, The Charlatan. She argues newswires can be an important tool for any aspiring journalist.

“I think not enough journalism school students use newswires,” Barrett says. “One of my second-year reporting professors was a business journalist, so he often spoke to us about using newswires.

“I think journalism students sometimes don’t realize they are already reading from newswires,” she continues. “As I’m sure you know some publications rely on newswires to fill in the gaps in their reporting.”

Newswires are official

News releases are issued by organizations, without alteration of the original meaning or intention. This means that stories from newswires come straight from the horse’s mouth; they are what the company wants the public to know. News releases contain useful information.

Media_Relations_micro5 (1)

They contain breaking news, company data, quotes and story lines, all of which are valuable for today’s reporters. This notion is supported by the 2015 Business Wire Media Survey, which showed that 84.7% of media respondents use commercial newswire services to find and augment their news coverage. In addition, 62.8% of surveyed reporters say that their jobs would be harder if newswire-distributed news releases were no longer available, proving just how vital newswires are for today’s reporters.

Newswires are innovating for the mobile audience

In order for any company to survive in today’s increasingly technologically-savvy world, one must keep in mind the mobile aspect of their product or service. Newswires are no different. Now more than ever, newswires like Business Wire are innovating to accommodate for today’s mobile audience.

optimizing for discovery

Whether it is ensuring that news releases are readily available on every applicable media platform or optimizing news releases for phones and tablets, newswires are making sure to embrace this new digital age in the news industry. These provisions can be particularly useful for mobile journalism, which involves using mobile devices connected to the Internet to create, edit, and share news stories. This new form of media storytelling is increasing in popularity among journalism students and citizen journalists.

Newswires provide valuable insights into an organization’s history

There is an inherent blessing and curse when it comes to the Internet: Everything is there forever. This is certainly unfortunate for many people who post regrettable social media musings and delete them soon after.

When it comes to newswires, it is a blessing for reporters, especially business journalists, who wish to write stories about companies and their history.

Nick Taylor-Vaisey, a writer at Maclean’s Magazine, Canada’s weekly

Nick Taylor-Vaisey

Nick Taylor-Vaisey

national current affairs and news magazine, and currently president of the Canadian Association of Journalists, says that the Internet’s inherent ability to document and archive everything ever posted is to the advantage of traditional newswires.

“They serve as a dependable archive of a given organization’s public statements,” says Taylor-Vaisey. “Those may come in handy for reporters down the road, as they research that organization’s past position on a story they’re investigating.

“Social media provides new, dynamic platforms that allow that same organization to quickly reach a broad audience in, say, a tweet – or a reporter’s eyes in a direct message – that moves faster than a traditional wire,” he continues. “But the Internet’s memory is long, and that’s to the advantage of organizations that make use of newswires that live online.”

Media_Relations_micro7So while today’s media landscape is always changing, one thing is certain: newswires will always have a role in news production and consumption. Whether it is used to find story ideas or to complement news coverage, the benefits of newswires should be made clear to every aspiring journalist.


Learn the Newswire’s Role in Making Your News with this Visual Journey

November 4, 2015

What role exactly does a newswire play in the journey of your news? An announcement makes an expedition before going public and influencing potential clients and consumers. That expedition involves many pit stops, including the addition of multimedia and determining the proper circuits to best reach interested parties.

Business Wire created a video to demonstrate the exact journey your news takes before becoming news.

You can view that video here and learn about each step in detail by reading Serena Ehrlich’s breakdown of How a News Release Becomes a News Story.

Serena Ehrlich is the Director of Social and Evolving Media at Business Wire and was one of the authors of Let’s Get Visual: Multimedia and the News Release, a free white paper identifying the science and trends behind multimedia’s impact on the success of news releases. Download this paper now: Let’s Get Visual!


How Snapchat is Disrupting the News Industry

September 24, 2015

By Natasha Artavia, Business Wire

While you may have disregarded Snapchat as a serious contender for news distribution in the ever growing social media Snapchat_Logosphere, you may want to reconsider.

Launched in 2011, Snapchat is a messaging app that allows users to communicate with annotated images and video clips that disappear once viewed. It is the perfect representation of the future of news sharing as it merges text with images, a process that taps into innate human learning ability thus allowing users to instantly understand what the reader is trying to portray.

According to Snapchat’s own internal data, 4 billion (and counting) videos are viewed on the mobile app each day. Think about that for a moment. 4 billion videos are uploaded and shared and viewed on a daily basis between Snapchat’s users. Now, while most of those videos are user generated content, consider the impact this platform has on the news sharing and consumption.

desktop-4

News is travelling at a breakneck speed and becoming more and more socialized now that mobile devices are established threads in our social DNA. How prevalent are smartphones? According to a recent study conducted by the Pew Research Center, approximately 64 percent of American adults and 85 percent of young adults own smartphones.

When you factor in app downloads and user engagement on smart phones and other devices, Snapchat’s disruption of the news industry shouldn’t come as a surprise. Media firms are always striving to increase their audience range and Snapchat provides them access to a huge, demanding audience in the 18-34 year old range.

This is where Snapchat’s Discover comes in to play. To date, 15 media outlets (including Mashable, CNN, ESPN and National Geographic, to name a few) have joined in on this new way of distributing news. Easily accessible, Snapchat users tap on the icon of the media outlet they are interested in and view short bursts of breaking news in the form of videos, photographs, interviews, etc. These Snaps present a condensed, media rich platform to share today’s latest breaking news, highlights from the last Sunday’s football game, to clips on how to bake the perfect pizza.

While the Discover channel partners are limited in number, they provide Snapchat’s 100 million daily users with fresh content that they can consume and share. And where Discover allows companies like IGN to craft these catchy, modern news reels, others are creating and using their Snapchat accounts to engage with their audiences and consumers directly.

For marketing purposes, this intimacy between company and consumer can be extremely beneficial. Through exclusive visual content, consumers have the opportunity to see behind-the-scenes of the companies and brands they follow and are loyal to. From the debut of the latest products to mini-interview clips, this social channel is providing business with a new way to approach their brand and gain loyal consumers.

Snapchat’s visual interface is in many ways the future of global news.  It allows organizations to reach wider audiences popeincluding international audiences without the need for translations, as it presents the news in a visuals first format.

Brands using Snapchat to reach audiences must be prepared for their news to disappear as well as to be snapped and shared again.  Of course, this means this type of transparency needs to be handled with extreme care. Even though Snapchat boasts brevity and the 24-hour expiration date of each Snap, users are able to save content via screen captures and through the app itself.

While Snapchat continues to grow, and the demand for more user-friendly news content increases, it will be interesting to see the new ways in which more traditional news outlets create, package and disseminate to the public.

Interested in learning more about the future of visual news?  Download our free guide:  Let’s Get Visual to learn the science behind visual news as well as the steps you need to take to create it yourself.

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[Case Study] Word of Mouth in the Social Media Age: EDEKA

September 22, 2015

Seval Dogan, Marketing Specialist, Business Wire

From word of mouth to electronic word of mouth
Traditionally, word of mouth (henceforth, WOM) was primarily based on face-to-face, interpersonal interaction between a receiver and a communicator.

According to the Cambridge dictionary, WOM is the process of telling people about a particular product or service, usually yay-1463767-digitalbecause it is good and you want to encourage them to try it. This makes WOM one of the most credible and effective forms of advertising, simply because every time a person recommends to his/her peers, friends or colleagues a product or service, he/she puts his/her own credibility and reputation at stake.

Positive WOM, therefore, is one of the most important influences on organizational performance as every happy customer can be turned into one of the most committed brand fans. When activated properly, positive WOM can have a substantial impact on a company’s fortune by generating more brand awareness and by helping to successfully grow the customer database.

However, in today’s digitized world, companies face a new significant challenge. There is a real impact of speed and connectivity on word-of-mouth discussions. Today’s web-based consumer platforms have shaped a new way of sharing personal opinions: the electronic word of mouth (eWOM). Social media revolutionized not only the way individuals interact on a daily basis, but also the way companies create and grow brand awareness and loyalty via WOM. Social networks are a central place for dialogue and exchange, replacing traditional face-to-face discussions. As a result, opinions travel much faster than before, and the public image of a company has become more fragile and sensitive than ever before.

One way of generating positive eWOM is through viral marketing. The remainder of this article deals with a success story of a viral marketing campaign produced for EDEKA, one of the largest supermarket chains in Germany, by the German advertising agency Jung von Matt. While there are several key important elements to the EDEKA case (most of which are discussed below), one of the strongest elements however is that social media has been strategically used to stimulate positive eWOM.

How EDEKA leveraged eWOM for Success:  The Case of EDEKA: ‘Supergeil’ and ‘Kassensymphonie’
EdekaFounded in 1898, EDEKA is one of the largest and most recognizable food retailers in Germany. Aimed at expanding its audience to reach younger buyers by changing the corporate image from a conservative retailer to a more modern one, EDEKA joined forces with Hamburg-based advertising agency Jung von Matt. In 2014 they set up a campaign which deviated greatly from the conventional advertising and marketing standards followed by most German retailers. EDEKA and Jung von Matt produced two successful YouTube-based campaigns  that became worldwide hits, receiving national and international media coverage. EDEKA gained more than 2,000 new YouTube subscribers, over 4,500 additional Facebook Fans, more than 1,700 Twitter mentions and increased engagement on their social media channels (source: Fanpage Karma). The success of their brand campaign even secured the supermarket company its own Edeka 2reality-cooking show (‘Das Erfolgsrezept’) from RTL, a leading national TV channel.

The first spot, labeled with the rather obscene word ‘Supergeil’ (meaning ‘super cool’), launched in 2014 and reached over 14 million YouTube views within a short period of time.

Did it work?
edeka 3The EDEKA campaigns relied on visually rich content and unique storytelling elements to recreate and reposition their brand to appeal to younger demographics. They cleverly turned products and services into relatable stories, and the entertaining nature of the videos engaged users both on an emotional and intellectual level.

Generating Positive eWOM: Key Success factors
Broadly speaking, it is difficult to predict what content will trigger positive eWOM and if it will go viral on social media. Nevertheless, there are certain elements that increase the probability. As Jennifer Aaker, Professor of Marketing at Stanford Graduate School of Business, noted, people remember information when it is weaved into narratives “up to 22 times more than facts alone.”

As the Internet is becoming increasingly image rich, content that includes visuals attract more attention than content without. Videos are especially on the rise as they are highly engaging and allow a multi-sensory experience. Movement, facial expressions and human voices are more believable, more authentic. These factors help to quickly establish a connection to the viewer and generate more awareness.

Word of mouth is one of the most important factors in a modern communication program. Click here to share this information on Twitter:  http://ctt.ec/7JaHV


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